Refund policy

 


Returns & Refunds Overview
At Myco60, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return and refund process. Please review the details below to understand our policies.


Eligibility for Returns
To be eligible for a return, the following conditions must be met:

  1.  1. The return request must be made within 30 days of the delivery date.
  2.  2. The product must be unopened, unused, and in its original packaging.
  3.  3. Proof of purchase (order number or receipt) is required.
  4.  4. We do not accept returns on opened or used products due to safety and hygiene concerns.


Non-Returnable Items
The following items are not eligible for return:

  • • Opened or used products.
  • • Items purchased from third-party retailers (please contact the retailer directly).
  • • Clearance or final sale items.
  • • Gift cards.


Refund Process
If your return meets the above criteria, follow these steps:

  1.  1. Submit a Return Request
  2.  2. Receive Return Instructions
    •  • Our support team will provide return shipping details.
  3.  3. Ship the Item Back
    •  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  4.  4. Inspection & Processing
    •  • Once received, we will inspect the item. If approved, a refund will be issued to your original payment method within 5-7 business days.


Damaged, Defective, or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will send a replacement or issue a full refund, including return shipping costs.


Late or Missing Refunds
Refunds typically take 5-7 business days to process. If you haven’t received your refund, check with your bank or payment provider as processing times may vary. If you still have issues, contact our support team at support@myco60.com.


Exchanges
We do not offer direct exchanges. If you need a different product, please place a new order and follow the return process for your original purchase.


Policy Changes
Myco60 reserves the right to modify this return and refund policy at any time. The latest version will always be available on our website. For any further questions, please contact us at support@myco60.com.